http://robingood.disqus.com/Professional Online Publishing: New Media Trends, Communication Skills, Online MarketingenSat, 29 Nov 2008 05:02:20 -0000http://www.masternewmedia.org/customer-relationship-management-how-to-build-solid-trust-between-companies-and-customers/#comment-4059768<p>Hi Jeff,<br>please be my guest. You are more than welcome to do so.</p><p>Reach out for me by emailing me at Robin do Good at masternewmedia org.</p>RobinGoodSat, 29 Nov 2008 05:02:20 -0000http://www.masternewmedia.org/customer-relationship-management-how-to-build-solid-trust-between-companies-and-customers/#comment-4059032<p>Customer Relations Management is an important aspect of any business small or large, good article!</p><p>And to Quote other before us,</p><p>“There is only one boss, and whether a person shines shoes for a living or heads up the biggest corporation in the world, the boss remains the same. It is the customer! The customer is the person who pays everyone’s salary and who decides whether a business is going to succeed or fail. In fact, the customer can fire everybody in the company from the chairman (CEO) on down, and he can do it simply by spending his money somewhere else.</p><p>Literally everything we do, every concept perceived, every technology developed and associate employed, is directed with this one objective clearly in mind – pleasing the customer.”</p><p>Sam M. Walton, CEO Wal-Mart</p><p>Cheers!</p><p>Robin,</p><p>I will like to do a follow-up article to this on Quality Assurance... Which helps connect the dots to achieve the desired customer satisfaction.</p><p>Jeff.</p>erucallnewsmediaSat, 29 Nov 2008 02:36:02 -0000